1. Can I use the same disinfectant for all situations?
No. There are specific types of disinfectants that must be used against certain types of microorganisms (i.e. clostridium Difficile and norovirus).
2. Does Med+Clean provide its’ customers with MSDS sheets and leave them on-site at all times?
Yes. We will provide you with a copy as well as have one posted.
3. Has Med+Clean and Med+Clean Disposal met all HIPPA requirements?
Yes
4. Is Med+Clean and Med+Clean Disposal licensed?
Yes, we are licensed, bondable, and insured
5. Are background checks performed on Med+Clean employees?
Yes, all persons that will be working in your facility will have a thorough background check prior to setting foot in your building
6. What type of training do Med+Clean workers/employees attend?
Med+Clean employees and workers are continually being educated as thorough background check prior to setting foot in your building regulations and rules are constantly evolving and new items are being added to our obligation. Our employees/workers are trained in but not limited to the following: HIPPA, OSHA, terminal cleaning, blood-borne pathogens, sharps destruction/disposal, medical waste disposal, etc.
7. Do I have to sign a lengthy contract?
No. Actually, to do business with Med+Clean or Med+Clean Disposal there is no contract required. However, for one-year and five-year agreements we reduce the monthly price for our customers. We offer several options with regards to extended terms. Please ask a team member about these options if you have further questions.
8. What does Med+Clean clean?
We can clean anything; however we focus our efforts on: doctors’ offices, medical facilities, dental practices, oral surgeons, surgeons, ambulatory surgical centers, hospitals, urgent care facilities, plastic surgery centers, dermatological practices, pediatric locations, etc.
9. Why should I choose Med+Clean?
We tell our potential customers to choose us because we want to earn your business. You are not just another account that we service, rather, you become part of the Med+Clean family and are entitled to many promotions and benefits. Additionally, we simply do what we say and prove it on a daily basis. We are the masters of sanitation and will win the fight against cross contamination and illness outbreaks.
10. Why is equipment important to Med+Clean’s sanitation program?
High-performance equipment is an integral component of environmentally preferred cleaning because these tools (i.e. HEPPA filtration vacuum cleaners, microfiber mops and cloths, etc.) are specially designed to prevent dirt and soil from contaminating surface and drastically reduces cross contamination rates.
11. Does Med+Clean offer customized or tailored cleaning plans for each customer?
Yes. Med+Clean will address your facility with you to determine your needs, wants and desires. We have several “standard” packages to choose from; however, and as mentioned, we can tailor any package or program to meet your needs.
12. Does Med+Clean Disposal provide sharps containers, red bags, and other biohazard accessories?
Yes, we supply these items for the vast majority of our customers through our biohazard waste management program; however, some customers opt to provide their own supplies and use Med+Clean disposal as simply a disposal/transportation company.
13. Does Med+Clean and Med+Clean Disposal require employees/workers to wear a uniform so they can be identified?
Yes, each individual that is working in your facility will be in black scrubs with the Med+Clean logo and their name embroidered on the chest of the apparel.
14. What services other than cleaning can Med+Clean and Med+Clean Disposal perform?
Med+Clean and Med+Clean Disposal can provide a myriad of facility solutions for your building. Here are a few of our most commonly provided services: stripping and waxing, floor care, light maintenance, light bulb replacement, minor construction, consumable management, biohazard waste removal, etc. Please visit our services page to learn even more about the services we offer.
15. Why should a medical facility hire Med+Clean to facilitate and address their facility cleaning and maintenance needs?
a. We are continually improving our methods and standards via education
b. We sincerely value our customers as you are our largest asset! We truly treat each of our customers as family.
c. We earn your business on a daily basis.
d. One-hundred percent Customer Retention Rating which allows us to remain compliant; thus, keeping you compliant truly treat each of our customers as family.
e. We are large enough to handle all of your needs, yet small enough to provide stellar and un-paralleled customer service.
f. We offer a 100 percent money back guarantee for peace of mind
g. Lastly, we are honest and loyal…there are no gimmicks and games at Med+Clean. We do what we say we will do each and every time. We earn your trust and we understand the value and importance of a quality cleaning contractor. We will always go the “extra mile” for our customer…no matter the length.
